FAQ

Shipping policy

To view our detailed shipping policy click here.

We currently ship to the United States, Canada, Australia, and Europe.

To pay in a different currency please use our currency selector at the bottom of our website.

We are doing our best to provide our customers with the fastest shipping times during the global pandemic.

All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 5 business days for dispatch.

Free Shipping: Please allow 5-23 business days for delivery.

You can track your order using our tracking page on our website.

*All shipping times exclude clearance/customs delays.

Returns and exchanges

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. To view our detailed refund policy click here.

To return your product, you should email us first at contact@gymathomeshop.co.uk.
 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.